Connecting with Customers by Air and Land with Mathieu Arseneault

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Movie star good looks. A sexy French accent. A helicopter pilot’s license. If only we could all be as blessed as Matthieu Arseneault. Matthieu has innovated a new way to sell high end real estate by taking his clients with him on a helicopter ride, giving potential buyers a literal birds-eye-view of the property ad surrounding neighborhood.

How do you connect with people like that? By listening and then working hard.

That’s all it takes, really. Listen to the needs of the people. Don’t be afraid to give unique and different answers, but always listen to their needs. 

Then, it takes consistent hard work. You don’t learn to pilot a helicopter in one day, and you don’t become a real estate great in one day. It takes day after day of hard work, of overcoming rejections, and learning from your mistakes. But if you show up day after day, it doesn’t matter if you don’t have movie star good looks, you can’t help but be successful. Watch this interview to see how he integrated his two interests and became such a unique voice in real estate.

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Michael Valdes: Facebook page – instagram – Youtube Channel

Dean Graziosi: Learning From The Past, Preparing For The Future

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Today, my guest is Dean Graziosi, a multiple New York Times best-selling author, entrepreneur, and investor. Dan was able to change the trajectory of his life at an early age by making the decision to not become a blue-collar worker and become an entrepreneur. He had to change his thinking in order to change his career. Here are some of the ways he has learned to flip the script:

Replace “how” with “who.”

In life, when you want to get to the next level, your brain’s default question is “how.” How do I do this? How do I achieve my goal? And that can be completely overwhelming. But instead ask this question: Who has already done it and is willing to share what they did? There are very few truly original problems and solutions out there. If you can find it (and it’s not that difficult), you can find an expert who has a book, a podcast, a video series, or even is willing to mentor you personally. Find who has accomplished what you want to do and be like them.

Replace a to-do list with a not-to-do list.

Every entrepreneur has a ton on their plate. They have to do so many things. But if you take the time to audit what you have to do, you may realize that you’re doing things that you don’t need to do. This can even be things that you used to need to do, but now no longer serve you. To manage your time effectively, create a not-to-do list so you can focus on what you do best. 

 

Focus on impact, not income

Is there any better feeling than helping others? I’ve asked thousands of people this question: at the end of your life, if you could only choose to have an impact on other people or have lots of money, which would you choose? The answer is overwhelmingly impact. If you focus on impact, having a high income can be a byproduct of giving that value to people. So don’t put your focus on how you make money, focus on how you make an impact and the money may come. And even if it doesn’t, the impact you make will be more important. 

If you flip the script in life, you will be able to do so much more than people who just do what they’ve been doing their entire lives. We have invisible scripts in life, and most people don’t even realize it. When you make the shift from going along with life to taking control of your life, you can make the impact that you want.

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Michael Valdes: Facebook page – instagram – Youtube Channel

How to Live Like a Culhane

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The Glenn Effect With Brian Culhane

Glenn Sanford is the founder of eXp Realty. This is important to know because he is a mentor to my guest, Brain Culhane, and many of the lessons that we can learn from Brian come directly from Glenn. Glenn is such an effective leader and innovator that I call other people using his lessons “the Glenn Effect.”

Here are some of the lessons passed down from Glenn that Brian uses every day, and you can to:

Develop your personal brand

The biggest lesson Glenn taught Brian was to develop your personal brand. He said, “Every real estate agent should start a brand and call themselves the CEO of their brand on day one.” Glenn put himself as the CEO of eXp Realty when it was just him in an office. That branding made eXp seem so much bigger than it was, and now, it is the top real estate company in the world. And so Brian did the same: He is the CEO of the Culhane Group, and has been since day one.

Be innovative and embrace change

Brian started working with Glenn in 2005. At the time, there were no ready-to-go website template companies like SquareSpace, and making a website was a laborious task. But if you were willing to put in the effort (or pay someone to do it) and make interesting content, you could stand out in the days before people mindlessly doomscrolled their phones. Glenn had the first mover advantage when it came to selling real estate online. When Brian first got his real estate license, the first thing Glenn told him to do was go out and take pictures using digital cameras which were cutting edge at the time, and take pictures of houses he wanted to sell. Brian was able to close his first real estate deal this way. 

Don’t be afraid of success

Most people are afraid of success, even though they aren’t aware that they are. They unconsciously sabotage themselves because they have hidden scripts in their lives that money is evil or maybe they don’t deserve to be successful. Get out of your own way, stop self-sabotaging, take control of your mind and direct it towards whatever ends you desire. 

Instead of unconsciously sabotaging yourself, take ownership of your own mind be conscious about your actions. 

On this episode, you’ll hear what Brian learned from Glenn and from other mentors, how to grow a brand, and how to set audacious goals and achieve them. This is just the beginning for Brian, and you can hear how he’s doing it.

 

Brian Culhane: Facebook page – instagram – Linkedin 

Michael Valdes: Facebook page – instagram – Youtube Channel

How to Make The Agent Be The Brand with Tristan Ahumada

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Tristan Ahumada is the founder of Lab Coat Agents. Tristan is a podcaster, social media influence, business consultant, public speaker, and oh yeah, he’s a realtor, too. He is one of the top 1% of all real estate agents in the United States, and he did it by adapting new technology to make personal connections. By using social media and other internet resources, he was able to make himself the brand. You can apply his methods yourself and make the agent (that’s you!) the brand.

HOP

One of Tristan’s easy-to-remember mnemonic devices is HOP, which stands for Home, Online, and (in) Person. Connect with your potential customers at home by reaching out to them with something physical: a card, a gift, or anything that they can physically touch. Online means, of course, finding them online. This means making videos, making social media posts, and engaging with them in a way that when they’re on their phone or computer, they can easily find you. And in person means making it possible for you to meet your customers in person, so that can be having seasonal parties that they are welcome to join or corporate events. 

Competence, Honesty, and Benevolence

Competence is the knowledge and understanding to get things done. Honesty inspires trust. Benevolence is showing that you actually care about your customers. The most important of these three is benevolence. A customer can forgive you making a mistake, but if they know that you don’t have their best interest at heart, they won’t give you another chance. When you have these three qualities, you can develop a strong relationship with your customers.

Tristan became one of the top 1% of real estate agents by using the newest technology as a way to make connections with customers. But those connections are only the first part; the second is getting your customers to trust you and to remember you. By following these steps, you will be a lot more successful.

Tristan Ahumada: Facebook page – instagram – Website 

Michael Valdes: Facebook page – instagram – Youtube Channel

Austin & Nate Cheviron: Helping Realtors to Live a Better Life

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Austin Cheviron and Nate Cheviron are two cousins who run Cheviron Coaching. The real estate business can be grueling, and what’s more, it’s constantly full of rejections and almost-got-it situations which can lead even those who are financially successful to end up burnt out, abusing substances, neglecting their families, and in terrible health. The Cheviron Group set out to be a complete coaching service to give real estate agents the tools they need to be both financially successful and mentally and physically healthy. 

A mentor can make the difference. Information is out there. But the feedback of a mentor who has your best interest at heart is not easy to find. If you have a “Mr. Miyagi” to guide you down the right path, it’s much easier to keep from losing sight of your real goal, which is to live a happy and fulfilling life, not just to pad your bank account.

The ideal client is someone who doesn’t need motivation, but needs guidance. As Nate and Austin put it, they can steer you in the right direction, but they can’t move for you. The ideal agent is able to move themselves.

The lessons they teach are timeless. Many of these lessons come from their own grandmother, Grandma Clem, who managed, in the magic way that grandmothers do, to corral the entire family to come to a weekly dinner, and share the workload to make sure everyone left well-nourished, both physically and emotionally. 

But to really understand how timeless their wisdom is, you have to go back… way back, to antiquity. Austin’s favorite book is The Richest Man in Babylon, by George Clason. The book, written in 1926, shares the lessons of the ancient Babylonians, who were successful merchants 4,000 years ago, and built up wealth through trade rather than conquest. Nate’s favorite book is is Meditations by Marcus Aurelius (Gregory Hays translation). Marcus Aurelius, the Roman emperor, was a stoic philosopher, who believed the path to happiness was to live a virtuous life in harmony with nature.

Watch this video to learn how they have implemented these timeless lessons in their business.

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Michael Valdes: Facebook page – instagram – Youtube Channel

The Importance of Giving 100% in Everything You Do

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Phil Hahn is a shining example of just what happens when you put 100% into what you do. His success is the result of going all in rather than just doing what’s expected. Hahn pushes what’s possible when it comes to customer service and when it comes to advertising, marketing, and branding yourself, and that’s why he’s not only the top 1%, he’s the top 1 in real estate. He’s not just the best, he’s the best of the best. 

Before he earned his real estate license, he worked a blue collar job as a cement finisher/paver. He worked so hard that he lost 30 pounds in 3 months sweating his socks off. When he first started in real estate, in 2002, he set the very high bar of selling 100 houses between April and December. He reached this goal by engaging with the community, literally going door to door and using the technique of collecting food for the local food bank to get his foot in the door. He reached his goal and set his goal in 2003 to sell 200 houses!

To reach this goal, which was so audacious that his own broker thought it was too much, he started listing so aggressively that the other real estate agents in his office didn’t like it. Then he wrapped his large SUV with his name on it and parked in front of the office. And he was told not to park there because people thought he owned the office! A short time later, he moved on to another broker.

Phil was just getting started. From there, he used the same techniques that made him successful at a local level and expanded to a larger and larger radius until he was the number one real estate broker in Vancouver, then the number one real estate broker in the entire country of Canada. This is the result of hard work and dedication, in combination with creativity and audacity.

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Michael Valdes: Facebook page – instagram – Youtube Channel