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On this episode of the Michael Valdes Global Podcast, I interview Rico Leon. Rico is the host of the upcoming TV show on the HGTV Network, “Rico to the Rescue.” This show is the culmination of Rico’s experience in real estate. He started in construction, then moved into selling real estate when he figured he could make more money that way. His background in construction gave him a different perspective than most agents, and he was able to more effectively serve his clients. As someone who knows construction, he’s also seen how bad contractors can really screw up a renovation, and his empathy toward his clients has led him to advocate for them. In his new show, Rico to the Rescue, he saves homeowners from bad construction contractors. Watch this episode to hear his background and the lessons he’s learned from building and selling homes.
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Lee Lamont came from a difficult background. He was raised by a single mother, and she had to rely on government assistance. As a result, he had to work harder than anyone around him. The lessons he learned come down to simple principles that can be replicated. Here are some of the simple principles that will always work.
Outwork the competition
If the competition is getting out of bed at 7, get up at 6. If they’re making 100 calls, make 101 calls. A common trait to very successful people is that they always outwork the competition. The average person might be looking to clock in and out, but if you go that extra mile, your customers will know it.
Always answer the phone
Are you busy? I imagine you are. But if you are willing to answer the phone any time to help out a customer, he will appreciate the work you are doing to make him feel valued. Make time for your customers, and they wil make money for you.
Be good
This is fairly simple. Don’t lie. Don’t cheat. Don’t take advantage of people. When you have your customers’ best interest at heart, they will give you more business.
Have people around you who can help you.
You are the average of the 5 people you spend the most time with. When you are around high-value people, you will have a positive feedback loop of growth.
Lee Lamont has been a successful entrepreneur by following principles that can work for any business. Follow his example and you can take your business to the next level.
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On episode 15 of the Michael Valdes Podcast, my guest is, well, you, the audience. In my previous video, I solicited questions for this episode. I answer some of these questions in this video.
3 mistakes I’ve learned from:
1- Be on time.
On my first day as a director at Deutsche Bank, I got caught up in a call with a client and was a little late for my first directors’ conference. The door was locked. And even though the door was made of glass and I knocked on the door loudly, no one noticed me. The managing director called me an hour or so later and told me that the directors locked the door and wouldn’t let anyone in late. Since then, I’ve never been late to a meeting.
2- Belief in yourself.
Self-confidence is when you know you can do the job, and you let yourself know that you can do it well. Arrogance is believing that you are better than everyone else.
3- Listen more than you speak
A mistake I made early in my career is trying to show off how knowledgeable I was in any particular subject. I was eager to prove myself to the people around me. But I’ve since learned the most dangerous words in the English language are “I already know that.” I now understand that I can always learn from anyone else’s experience and I should listen more than I talk.
What is a typical day like for me
I try to fit a lot into my day. I Get up at 5 AM and work out. I make my first calls around 7 AM. I schedule a 90-minute-2-hour block in the morning and the afternoon, because I follow up on my calls. When I start doesn’t matter as much as getting things done in the morning, having that break in the day, and getting things done in the evening.
Why I do what I do
Legacy is what I leave behind after I’m gone. Last year I changed the name of my family trust to “Herencia,” which means “legacy” in Spanish. That’s a reminder for me that I want to do this in order to leave a legacy for others.
How I define leadership
I definite leadership as empowering others. Leadership also means doing that with humility. I learn from others, including the people I work with and who work for me. I want to help everyone around me become a leader in their own way.
How to connect with others and have them notice my contributions?
Reaching others is easy if you take the initiative. Nearly everyone is available on social media. If you are good enough to be undeniable, people will see the quality of your work and that you do it with the intention of helping others.
Be sure to write in with your own questions for an upcoming episode.
